Refund and Cancellation

1. No Refunds – Here’s Why
   At Attendez, we operate on a high-trust, high-transparency model. All our automation services are pre-evaluated, demonstrated, or explained in detail before payment. That means by the time you decide to pay us, you already know what you’re getting. For this reason, we do not offer refunds under any circumstances once a payment is processed.
2. Service Challenge Period
   We do believe in accountability. If you think something isn’t working as promised, you have 2 calendar days from the date of delivery to raise a concern. Our team will review your challenge and, if we find any genuine deviation from the agreed scope, we’ll fix it at no extra cost.
   📌 Challenges must be raised in writing (email or ticket) with specific details. Generic dissatisfaction doesn’t qualify.
3. Pre-Payment Assurance
   Before any invoice is raised, we ensure you’re fully aware of the service scope, expected outcome, and limitations (if any). We may provide:
   • Sample automation flows
   • Demo access or walkthroughs
   • Clear written proposals or chats.

   Once you’re satisfied, you make the payment and we get to work. No surprises, no hidden clauses.

4. Cancellation Policy
   Because our services are tailored, cancellations after payment are not possible. However, if work hasn’t yet begun and a cancellation is requested within 24 hours of payment, we may consider pausing the project and issuing partial credits for future use—at our sole discretion.
5. Exceptional Situations
   We understand life happens. In rare, genuine cases (for example: duplicated payments, technical billing errors), we’ll investigate and may issue a refund or credit. But again, that’s the exception—not the rule.

Still have doubts?
Reach out to us at:
📧 victor[at]attendez.in
Let’s talk before you pay, not after.